Payment Policy

1. Accepted Payment Methods

FEREMO Sleepwear accepts the following payment methods for a secure and convenient shopping experience:

  • Credit Cards: Visa, Mastercard, American Express, Discover
  • Debit Cards: Cards with Visa or Mastercard logo
  • Shop Pay: Fast and secure checkout with Shop Pay
  • PayPal: Pay securely using your PayPal account
  • Apple Pay: Available for Apple device users
  • Google Pay: Available for Android device users

2. Payment Security

Your payment information is processed securely. We do not store your credit card details on our servers. All transactions are encrypted using SSL (Secure Socket Layer) technology to protect your personal and financial information.

3. Currency

All prices on our website are listed in United States Dollars (USD). Your payment will be processed in USD.

4. Payment Authorization

When you place an order, your payment method will be authorized for the total amount of your purchase, including product cost, shipping, and applicable taxes. The charge will be processed once your order is confirmed and prepared for shipment.

5. Pricing

All prices are subject to change without notice. However, the price charged for your order will be the price displayed at the time you complete your purchase. We reserve the right to correct any pricing errors on our website or in orders that have been placed.

6. Sales Tax

Sales tax will be calculated and applied at checkout based on your shipping address and applicable state and local tax laws. The final amount, including all applicable taxes, will be displayed before you complete your purchase.

7. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your order details and receipt. Please retain this email for your records.

8. Failed Payments

If your payment fails or is declined, we will notify you via email. Common reasons for payment failure include:

  • Insufficient funds
  • Incorrect card information
  • Card expiration
  • Bank security restrictions

Please verify your payment information and try again, or contact your bank for assistance.

9. Billing Address

Your billing address must match the address associated with your payment method. Orders with mismatched billing information may be delayed or cancelled for security purposes.

10. Refunds and Returns

Refunds for returned items will be processed to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account after we process your return. For more information, please refer to our Return Policy.

11. Promotional Codes and Discounts

Promotional codes and discounts must be entered at checkout before completing your purchase. Codes cannot be applied to orders after they have been placed. Only one promotional code can be used per order unless otherwise stated.

12. Pre-Orders

For pre-order items, payment will be charged at the time you place your order. The item will be shipped once it becomes available. Pre-order delivery dates are estimates and may be subject to change.

13. Fraud Prevention

We reserve the right to refuse or cancel any order that we suspect may be fraudulent. We may request additional verification information before processing orders to protect both you and our business.

14. Contact Us

If you have any questions about payment or encounter any issues during checkout, please contact our customer service team. We're here to help ensure a smooth shopping experience.

This payment policy is subject to change. Please review this page regularly for updates.